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Blackbaud Grantmaking

Blackbaud Grantmaking
Formerly GIFTS Online

Overview

What is Blackbaud Grantmaking?

Blackbaud Grantmaking (formally GIFTS Online) is part of Blackbaud’s extensive portfolio of software, services, data intelligence and expertise that powers social good. Blackbaud Grantmaking delivers grantmaking capabilities configured to meet the user's needs, and to improve efficiency with personalized online…

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Recent Reviews

Granting

7 out of 10
July 17, 2018
Incentivized
We are a charitable foundation that gives grants to other not-for-profit entities. We track our annual giving, giving categories, and QD …
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Awards

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Pricing

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What is Blackbaud Grantmaking?

Blackbaud Grantmaking (formally GIFTS Online) is part of Blackbaud’s extensive portfolio of software, services, data intelligence and expertise that powers social good. Blackbaud Grantmaking delivers grantmaking capabilities configured to meet the user's needs, and to improve efficiency with…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

A 9-Minute Glimpse Into the Power of Blackbaud Grantmaking

YouTube

TAG 100 Forms in 100 Days - Blackbaud Grantmaking demo

YouTube
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Product Details

What is Blackbaud Grantmaking?

Blackbaud Grantmaking (formally GIFTS Online) is part of Blackbaud’s extensive portfolio of software, services, data intelligence and expertise that powers social good. Blackbaud Grantmaking delivers grantmaking capabilities configured to meet the user's needs, and to improve efficiency with personalized online grant applications and report forms, personalized user dashboards, and simplified financial processing tools. By providing access to giving data, including standard, advanced, and ad hoc reporting tools, Blackbaud Grantmaking enables users to measure, understand, and improve results. In addition, Blackbaud Grantmaking allows funders to become actively involved in the Foundation Center’s Glasspockets initiative with Grant reporting capabilities, allowing for greater collaboration and more impactful giving. Blackbaud Grantmaking supports organizations whose goal is to provide guidance, transparency, and accountability throughout the grantmaking cycle.

Blackbaud Grantmaking Features

  • Supported: Configurable to meet your workflow
  • Supported: Dashboards featuring real-time data
  • Supported: Integrated tools for finance, payments and reporting
  • Supported: Outcomes measurement capabilities
  • Supported: Open API to connect with your other essential software solutions

Blackbaud Grantmaking Screenshots

Screenshot of Application InboxScreenshot of Workflow tool

Blackbaud Grantmaking Video

Blackbaud Grantmaking is purpose-built to allow grantmaking organizations manage their entire grant lifecycle. Accessible anytime, anywhere, and from any device or browser, Blackbaud Grantmaking helps organizations of all shapes and sizes give more efficiently and effectively....
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Blackbaud Grantmaking Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll countries
Supported LanguagesEnglish (US), English (British), Welsh, Spanish, French, Portuguese

Blackbaud Grantmaking Downloadables

Frequently Asked Questions

Bonterra Grants Management, Fluxx Grantmaker, and Foundant Grant Lifecycle Manager are common alternatives for Blackbaud Grantmaking.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Blackbaud Grantmaking are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(38)

Attribute Ratings

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Grantmaking is used by our bank in the US for both charitable giving through our foundation and corporate giving through local community partnerships and event sponsorships.
  • Cloud-based data collection allowing for online applications through electronic notification of grants
  • On-the-go access to data either through a web address or mobile app
  • Best in class grants management
  • Large community of system users and strong user groups
  • Application linking process is time consuming
  • System enhancement ideas must be submitted to a community portal and other users must take the initiative to vote on their favorite ideas instead of vendor programmers collecting received ideas and doing the work themselves.
  • Lack of conditional logic in online application
  • Communication with other Blackbaud products notably Employee Volunteering and Engagement (fka AngelPoints)
Pros - User groups, number of programmers on staff, environmentally conscience, research and analytics, easy of code management for data collection

Cons - Portal voting on ideas, lack of seamless connection with other Blackbaud products like AngelPoints, and no conditional logic on application forms
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I manage our Annual giving by using Blackbaud Grantmaking. It is a way for me to compile and track all our grants in one cohesive platform. Blackbaud Grantmaking allows us to share our grant making amongst the various members of a philanthropic family. It compares and collates data across the multi-faceted and multi-generational grantmaking initiatives.
  • Blackbaud Grantmaking is great for streaming an electronic database of files and records as they relate to our charitable giving.
  • Blackbaud Grantmaking allows me to access my database from everywhere and anywhere I am.
  • Blackbaud Grantmaking helps me track 30 years of Philanthropic Giving in one cohesive platform which is accessible to me and to all the users.
  • Blackbaud Grantmaking allows us to track the cross generational grantmaking of many family members
  • I would love it if there were live Chats for when I run into problems
  • I would love to have an instant chat function when approaching the help desk
Blackbaud Grantmaking is very well suited to my particular charitable structure as I work in a remote location, and the online platform allows me to keep an electronic record of my grantmaking, so my colleagues from North American and the Middle East can have access.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our foundation uses Blackbaud Grantmaking to manage our charitable grants throughout the entire process from application to review to award and reporting. As Grants Manager, I consider myself the "power user" of Blackbaud Grantmaking. In addition, our two program officers and an admin assistant use Blackbaud Grantmaking. Using Blackbaud Grantmaking has enabled our foundation to transition from hard copy applications to a paperless process and also to paperless Board of Directors meetings through use of PDFs from Blackbaud Grantmaking for use on their iPads. I also use the tools in Blackbaud Grantmaking to create custom dashboards for each user which has been very helpful for the program officers to see only the requests/grants that are their responsibility. The Blackbaud Grantmaking tools also help me in creating informative reports and graphics using the data reported from our grantees.
  • Our foundation's program officers find the Blackbaud Grantmaking customizable dashboards very useful in focusing on the grants under their portfolio and filtering out other grants.
  • Our foundation uses the Blackbaud Grantmaking document management tools to create large PDFs for use in Board of Directors meetings so that the meetings are paperless and the members use only their iPads.
  • Our foundation uses the Blackbaud Grantmaking charting tools to create informative reports using the data reported to us by our grantees.
  • It would be great if Blackbaud Grantmaking could seamlessly integrate with Microsoft Outlook so that contacts, email correspondence and calendar items are all updated with the same data and therefore eliminate the need for duplicate entry. For example, a grant requirement due date would automatically be added to the associated user's calendar.
  • It would be great if Blackbaud Grantmaking could seamlessly integrate with the foundation's accounting software, Quickbooks. Currently, we have to make entries into Blackbaud Grantmaking and then duplicate those entries into the accounting software.
  • Blackbaud Grantmaking is also missing functionality when it comes to online applications related to requests that are already in Blackbaud Grantmaking. For instance, our foundation creates a request in Blackbaud Grantmaking before we actually receive an application from the grantee. We assign a status of "Anticipated" to those requests and the program officers often record activities (site visits, meetings, phone calls) and attach documents (emails, general info) to the request before inviting an application from the grantee. When the grantee eventually submits an application, Blackbaud Grantmaking doesn't allow us to attach the application to the existing request and instead creates a new requests. We then are forced to manually transfer and/or recreate all the activities and documents from the existing request to the new request. Then we delete the existing request. This missing functionality creates extra work for me.
Blackbaud Grantmaking is well suited to handling large numbers of grant requests and would be very helpful in handling a high volume of applications.

Blackbaud Grantmaking is less appropriate if a foundation is looking for a "foundation management" system vs a grants management system only.
Jamie Amagai | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Blackbaud Grantmaking (BG) to manage and track our grantmaking process from proposal invitation to close-out, including document/email generation, internal workflow management, board reports, and deliverable follow-up. I'm able to track the status of every application and grant. Our program assistants use BG to update the program directors on their grants, find contacts, and generate documents. Our program directors look up various types of information in BG.
  • Easy to create and modify coding as your processes or programs change over time
  • Connects to GuideStar for tax-exempt status confirmation; the update info feeds directly into the database
  • Very convenient and easy to use OFAC and other terrorist watchlist checking
  • Needs to be browser agnostic - full functionality in any browser on any system
  • End reliance on Silverlight - needs to be a browser-based product you can use from any device with an internet connection
  • Ability to add attachments to emails generated from templates
  • More robust reporting functionality - I notice that some fields are not available for searching
Well suited for organizations that use online applications and reporting, but is flexible enough to accommodate manual entry of application or reporting data, and well suited for a variety of organization sizes. Not yet a seamless fit with Mac offices because of reliance on Silverlight, Windows environment, and Explorer.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Grantmaking is used throughout our company's service footprint for our overall charitable giving program administration. Blackbaud Grantmaking enables us to organize, track and provide reporting information measuring impact and population demographics of organizations and nonprofits we support.
  • Provides a robust tracking system
  • Integrates well with Microsoft Outlook
  • Customizable reporting capability
  • Customer Support/Help Desk process is cumbersome. (Majority of communications is via e-mail with a delayed, untimely response).
  • Integration with Blackbaud has been more complex than anticipated and has caused technical difficulties for not only clients but also grant applicants (users). Clients and applicants have also experience system slowness.
  • Several administrative rights were removed when we migrated to Blackbaud Outcomes without advanced communications.

Blackbaud Grantmaking is well suited for large organizations receiving a high-volume of applications with a need for process customization. Reporting is also highly customizable.

Patrick Points | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Grantmaking is used by our Philanthropic Services department to manage the grantmaking activities of our foundation clients. We use Blackbaud Grantmaking to:
  • Manage the processing of all grant applications (using the IGAM module);
  • Manage written and email communications with applicants and grantees;
  • Track and schedule and record payments;
  • Set reminders for critical tasks;
  • Generate custom reports for our clients.
Blackbaud Grantmaking is the only product we know of that allows us to manage the grantmaking processes from multiple funders simultaneously.
  • Custom reporting: in addition to providing many standard reports, Blackbaud Grantmaking makes it very easy to create and save custom reports. Writing effective queries is simple and requires no knowledge of SQL (though you have an option to write SQL queries if you prefer).
  • Robust template system: Blackbaud Grantmaking's Document Template Manager greatly facilitates our written communications with applicants. Approval/decline letters, check letters, and proposal summaries are just a few of the documents we generate on a daily basis, and unlike some other systems we've used, you don't have to export the data from Blackbaud Grantmaking before using it in a mail merge document. The Document Template Manager integrates with Microsoft Word.
  • Managing multiple funding sources: We have over a dozen foundation clients who have supported hundreds of organizations over the years. Blackbaud Grantmaking makes it very simple to keep the client data separated, even when multiple clients are contributing to the same organizations.
  • Blackbaud Grantmaking is a budget-friendly document management system. We have documents associated with organizations (e.g., IRS letters), individual grant requests (applications, budgets, approval letters, etc.), requirements (grant evaluations and reports), and payments (check letters) and it is very easy to save and search for these documents when they are needed. Blackbaud Grantmaking makes is easy to keep everything where it belongs (and move documents when you misfile them).
  • The existing portal for applicants to submit online applications (IGAM) is too confusing for them. Instead of logging in through one link, they must use follow one link to begin a new application and a second link to view or resume working on their in-progress applications.
  • Submitting progress reports and grant evaluations through IGAM is also very limited in its usefulness. Users can only upload attachments of completed forms. Ideally, Blackbaud Grantmaking would allow users to create online forms for grantees to fill out. Responses could then populate fields in a database table that could, in turn, be used in conjunction with the report generator and document templates.
If you are only managing one funding source, or working for a foundation that makes relatively few grants per year, Blackbaud Grantmaking is probably overpowered for you. It would still be useful, but it really shines when managing complicated and robust grantmaking activities.
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